We are shipping orders from California. We ship using USPS First Class Mail so the shipping usually takes from 2 - 5 days to all USA states if you select free shipping option during the checkout
Yes, Fivona offers free shipping when you purchase 2 or more products. This promo is available only in the United States. You can also choose expedited delivery during checkout.
Shipping costs for orders outside the US will be calculated based on rates from our shipping partners.
Once your order has been processed and shipped, you'll get an email with tracking information. Can't find email? No problem! Just reach out to us, and we'll assist you within 24 hours.
Warranty & Returns
We offer a 1-Year Warranty on our Sitz Bath Seats. If your seat has a manufacturing defect or breaks under normal use (such as cracking) within one year of delivery, we will provide a free replacement.
You can view our full Return and Refund Policy here
Sealed and unused products can be returned within 30 days of delivery.
If you have any questions, just reach out to us at help@fivona.com, and we’ll assist you within 2 business days.
